Unit 4

social unit 4Roza Niemiec Unit 4 Introduction of Duty of billing in health , Social Cargon or Childrens and Young communitys Settings . 1. 1Define the term duty of c atomic number 18 It instrument that as Health and Social worker we turn out to do eerything to avoid peril and upon for our clients or service users , it is our legal duty to avoid any danger for them . Following polices and procedurs and write risk assessment to item-by-item, taking actions to keep the individuals near and report it any danger . Keep up to date with in all genteelness and updates . 1. Describe how the duty of c ar affects own work business office The time when iam starting work iam responsible for take care of residents. I induct to make indisputable if they are in force(p) . I nurture to follow Health and Safety procedures nevertheless overly I contract to use my own mind and see if everything is ok . I defecate to be very observant and be open to critic because possibly iam not al centerings right I have to know what individual is view as well . Sometimes is very hard when I asked to do so many tasks in the same time but my duty is to make sure of gum elastic .In my work place we got insouciant visitors. I set about to make sure if they are ok because who ever is inside work place iam responsible for them . I cant per centum info with anyone, just with manager or senior . Regular training is really helping because maybe i can go into piece and forget thinks . 2. 1 Describe dilemmas that may arise between the duty of care and an individuals. I think in that respect is many dilemmas because people hope to make them choices as well , by stopping them to do something for them safety we are not helping them to be independent.Also rights to freedom , by thinking that person will get harm by doing something we just reservation that person unhappy and we blocking them to do what they like . For example olden they still like to dance or cook or have any other hobbys. Also I want to communion about confidentiality, sometimes we dont know if we can constituent some information , maybe this will harm interest of individual . 2. 2 beg off where to get additional support and advice about how to suffice such dilemmas I think first person which I could got for advice would be Senior Care Assistant and Manager or tutor .But if I not get anything from them I would contact professional bodies like The connector of Health Care Professionals , Care Quality Commission , Unison , Skills for Care , Skills for Health and there are many more . We can disclose them numbers on internet . 3. 1 Describe how to suffice to find faults In letter I would acknowledge the complaint about what was happen , that I will take them concern seriously and that there will be actions make in investigation and apologise .The best would be arrive at them time frame and plan of action. I would try to resolve the conundrum directly with person sending that com plain . The best option would be to talk with that person or talk by phone . Explain to that person about them rights and to who sand complain if is problem not unflinching . I would try to understand that person pion of view and try to make this person understand my point of view . Also lull that person that everything said is confidential .Responding to complain in good way can restore a trust and can prevent from approaching misunderstanding s. 3. 2 Identify the main points of agreed procedures for handling complains . memory all records of complain , investigation in what happen , give respond in agreed time with apologies or explanation , respond in right manner to complainer , tell him or his rights what happen if complain is not resolved , tell about role of local authorises , intimate from mistakes and improve place of workUnit 4D2-explain how establishing a safe environment can support the procedures necessary for accidents, illnesses and emergencies. When supervising indoor and outside activities it is important that equipment is of the heightsest safety standard. Space essential be allowed for children to hop miss and run etc And no room should be over crowed whether it is with toys or people. This means as a practitioner you should think about the size of groups of children that are using one domain of a function as if there is to many there will be more accidents as their wont be enough space.Also before allowing children to use equipment check all equipment to make sure its safe and remove any broken or awry(p) items. Safe environment is full of potential risks to a childs health and safety and accidents to happen, however with care and planning activities it diminishs the risk, allowing children to explore and evolve their skills without unnecessary danger. Everybody who works with children is responsible for their safety. Its important that the environment children are playing in is regularly study before and during activities.If y ou have checked an area and equipment for safety before children start playing here and questioned whether the act is desirable for the children. Risk assessments are a key in safety, you treasure the risk of the activity and any possible hazards and then decide how high the risk is and if it is to high you either need to find ways to lessen the risk or not do the activity at all. B1- cut into possible ways to maintain the safety and privacy of children and to respect their wishes.There are many ways to maintain the safety and privacy of children, this involves policies and procedures such as safe guarding, making sure all lag are suitable to work with children and they are asked to have regular CRB checks and staff training so they can learn new skills, also there are procedures that have to be done such as a having a passcode when soulfulness other than the childs parent/carer is picking them up, security passes must be worn and all children must be signed in and out when th ey arrive and leave the setting.Confidentiality is also important any information about a child must be kept inside the setting, and records must be sorted away safely, also as a practitioner you shouldnt gossip about a child or their family whether youre in the setting or outside the setting. The Childs privacy is also important this is done by having doors n the toilets, having separate changing areas and having a quiet area for if a childs unwell, also any accidents should be cleaned up quickly and not make a scene as the child might become discomfit by it. Also having a key worker allows children to be reassure and have one to one time with a member of staff their close to.